Phone Support
You’re human, and your support should be too. Speak to a support team member on the phone now!
Phone: (978) 993-8038 Option #1
Ticket by Email
Send an email to the Resolve I.T. Help Desk to create a ticket automatically.
Send to: help@resolveit.net
Ticket by Portal
Coming soon!
Create and manage tickets via our secure online Help Desk Portal.
What Can Resolve I.T. Do For You?
We know that one IT problem can cause headaches, excessive downtime, and often mean lost revenue for any business owner. Resolve I.T. strives to strategically eliminate IT issues before they become problems that costs your business money. IT done correctly should just work – We disappear into the background, resolve your issues on the first trouble ticket, and are always available with a helpful, friendly demeanor to fix your technology woes and answer your questions.
Your success is our success, and as you grow, we grow. Join countless other business owners in Beverly, MA and see what Resolve I.T. can do for you!
IT Services for Businesses
Resolve I.T. offers a variety of IT services for our business partners. We’re dedicated to solving your problems quickly and correctly – the first time. We’re not a typical “PC Fix It” company.
The Resolve I.T. Difference
We’re in this business to help other small businesses grow and move forward. It’s as simple as that. We’re driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them.
There is no catch, no gimmick, just experience and best practices that we’ve honed over the years to make our services work for YOUR business needs.
IT Solutions for Any Device
With Resolve I.T. it doesn’t matter what device you prefer! We offer support for Mac OS, Windows, iOS, Android, Linux, and more. We offer a full range of support for your business’s tablets, smartphones, laptops, or desktop machines.
What Our Clients Are Saying About Us
Quick, polite, effective, efficient…..awesome every time. Thank you!
Joe nailed it. My email is back up and running on my computer and Iphone.
Hello Jason, I know it’s early and I’m not trying to bother you. I just wanted to tell you that you are so my hero today and you have done such a great job and how appreciative I am. If you need anything you can call me but I guess it will be the other way around I’ll probably call you when I need something but it was a pleasure working with you and thank you so much. Bye-bye.
Thanks for your help! punctual, professional, pleasant!
PATIENT, PROFESSIONAL SERVICE WITH A SENSE OF HUMOR. THANKS AS ALWAYS.
Always a pleasure working with the Resolve I.T. team. Even when it takes some time, they always get the job done.
Well done. I needed immediate IT assistance at 5:30 PM, and I was up and running within 10 minutes!
Jamie was outstanding and spent a great deal of time resolving my difficult problem
As always, Joe is a great asset to the Resolve I.T. family. Always helpful!
Great customer service. Are very patient and willing to spend time with you.
Joey was great and got it done in two minutes.
We have used Resolve IT for many years and have nothing but positive things to say about our experience with them. Both Jason Bowen and Pat Agostino, along with their growing team of Rockstar IT professionals are always the first to respond to any sort of crisis we may be having. Unfortunately running a business, IT crises do happen… on a semi-regular basis. We are so thankful every time we pick up the phone and call Resolve IT as they are quick with the response, and dependable with follow-through.
Super responsive and knowledgeable. Always follow up when necessary. Simply excellent IT support.
Resolve I.T. is amazing – you all are very polite, professional and an absolute joy to work with. Always helpful and quick to assist with any mess I may have gotten into on my computer. THANK YOU!
Resolve IT makes you feel like you are the only client they have. They are so attentive and won’t stop until they have a solution for you. You can always get a hold of them and they have the ability to calm you down the second you connect with them.
I called the “tech help” line and Tariq was working it. I am working remotely due to the Corona situation and trying to connect a new printer that was not co-operating. Tariq logged onto my computer and the printer came to life. He nailed it! Most appreciated, great job!
Resolve I.T. is appropriately named for its commitment to excellence in resolving technical problems from the smallest incident to crippling issues, always with promptness and a professionalism which has never wavered. For many years now, their constantly undated expertise and advice has kept all technical aspects of our computers, servers, software and secure e-mail running smoothly and efficiently and their friendliness makes it a delight to work with them.
I gave up after 5 min of trying …Called Resolve I.T. and they solved it in less than 5 sec!
Tariq has always been a Rock Star in helping me. He gets right to the matter and gets it fixed. Thank you!
Joe was great. Installed the certificate and waited while I logged back in to make sure my issue didn’t pop up again.
Josh did a great job. I couldn’t access Windows apps when updating in the background. Josh did update after hours. Excel is working great today. Thank you
I had a problem with my printer not talking to my computer. Tariq got on remotely and corrected the issue in under 2 minutes. Very polite and professional! Truly an asset to Resolve I.T.
Thank you so much for coming and helping to straighten things out. Greatly appreciated by both of us!
Excellent and quick service and resolved the problem in a timely manner! Highly recommend Resolve I.T.!
Resolve I.T. acts quickly and they don’t hesitate to respond. We found ourselves in an unexpected bind and they were thoroughly professional and proficient – we were up and running in no time! Their crew of technicians are friendly, knowledgeable and they explain things in common terms that the average “non-techie” can understand. We would highly recommend them!
I LOVE the team at Resolve I.T.! They are always quick to respond, and they’ve helped with everything from basic email issues to reconfiguring a server. They’re thorough and personable and I am consistently impressed with their level of customer service. It’s a quality that’s rare in external I.T. and certainly appreciated! I look forward to continuing to work together!
Very technically adept, and great service! They respond to problems rapidly and fix them quickly.
Joe was quick and efficient to resolve the issue and get me working again. Thank you!
Very prompt response, quick identification and fix of issue. Great team.
Resolve I.T. has been an indispensable resource to our organization. They host and manage our entire I.T. infrastructure including servers and email, and are always a quick email or phone call away if we need them. Resolve I.T. is always responsive and they’ve never left an issue outstanding. As the Executive Director, I look for partners that I can depend on and Resolve I.T. has met that requirement and more.
Chris never fails to get to the bottom of an issue and has complete patience on the user-end! Thank you!
“Thanks Resolve I.T. for your prompt and efficient service. The staff is polite, patient and can help with any IT problems that an old lady like me can throw at them. Excellent job! ”
Joey did an awesome job setting this up. He also has a tremendous amount of patience as I am not an IT person and being a remote set up I had to complete some of the tasks. Great job Joey!!
Saving the day once again! Chris and Resolve I.T. always come through in times of trouble! I HIGHLY recommend Resolve I.T.!
